A full train service for Greater Anglia services on the Great Eastern Main Line will resume from Monday, following installation of a new piece of track at London Liverpool Street station last night.
Two platforms at London Liverpool Street station were closed this week following the discovery of a crack in a piece of track during a routine inspection by Network Rail. This affected a number of peak Greater Anglia services using the Great Eastern Main Line.
The section of track is specially made to fit a curve on the approach to the station and the crack is too big to repair, which meant a replacement part was required.
Steve Hooker, Network Rail’s head of maintenance for Anglia, said:
“I understand that some passengers will have had some difficult journeys over the last few days and I’d like to apologise to those who have been affected. We have installed a new piece of track and services will be back to normal from Monday. I’d like to thank passengers for their patience last week.”
Jamie Burles, Greater Anglia managing director, said:
“We’re really sorry that our rush hour services on the Great Eastern Main Line were disrupted during the week, with trains fuller than usual and some delays and cancellations. We tried to help customers as much as possible with extra staff drafted in to assist at stations and the declassification of first class to create more seats and space. I’d like to thank our customers for their patience. Delay repay is available and any claims as a result of this week’s disruption will be treated sympathetically.”